Frequently Asked Questions
Everything you need to know about your gear and our services.
What is the standard shipping time for sports equipment?
Most orders are processed within 24 hours. Standard shipping typically takes 3-5 business days, while oversized items like weight benches or treadmills may take 7-10 business days.
Do you offer a warranty on high-performance gear?
Yes, all our technical apparel and equipment come with a minimum 12-month manufacturer's warranty against defects in materials and workmanship.
Can I return a product if it doesn't fit?
Absolutely. We offer a 30-day hassle-free return policy for all unused items in their original packaging, including footwear and apparel.
How do I know which size to order?
Each product page features a detailed 'Size Guide' specific to that brand. We recommend measuring your dimensions and comparing them to the chart for the most accurate fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our courier's portal to monitor your delivery in real-time.